FAQ – Frequently Asked Questions

Find quick answers about grip fitment, screws, shipping, customs and returns below. Can't find what you're looking for? Contact us and we'll be happy to help.

Fit & Compatibility

Which pistols do your grips fit?

We make replacement grips for a wide range of pistols and revolvers, including the Colt 1911, Sig Sauer P226, P229 and P220, Beretta 92/M9, 81/84, 51/52 and M1951, Smith & Wesson J Frame, K/L Frame and .357 models, Browning Hi-Power, as well as Astra, Star, Llama, CZ, Czech VZ, Tokarev TT-33, Mauser, Jericho, BCF 66 and Unique pistols. Each product is designed for the specific model named in its title.

How do I make sure a grip fits my pistol?

Check that the model in the product title matches your pistol exactly. If you are not sure, send us your pistol's make, model and a photo of the grip area before ordering, and we'll confirm the fit for you.

Screws & Installation

Are screws included?

No, grip screws are not included unless the product title states otherwise (for example, our Tokarev TT-33 grips come with a screw). Screws shown in product photos are for display only. You can reuse your original grip screws, or order a matching set from our Grip Screws collection.

Is installation difficult?

Our grips are made to replace your factory grips and install with your pistol's grip screws. Always make sure the firearm is unloaded before working on it. If you are not comfortable installing grips yourself, a qualified gunsmith can do it quickly.

Materials & Craftsmanship

What are your grips made of?

We offer natural walnut wood grips and acrylic grips. Each set is CNC machined for a precise fit and finished by hand.

Will my grips look exactly like the photos?

Walnut is a natural material, so grain pattern and color vary slightly from piece to piece, making every set unique. Colors may also appear slightly different depending on your screen.

Shipping & Discounts

Where do you ship from, and how long does it take?

All orders are shipped from Turkey. Orders are processed within 1–3 business days after payment confirmation, and you'll receive a tracking number once your order ships. Shipping is free worldwide.

  • USA – Free Standard Shipping: approx. 9 days
  • USA – FedEx Express: approx. 3 days, $20
  • International – Free Shipping: approx. 10–20 business days depending on your country

Delivery times are estimates and may be extended by customs processing, holidays or peak seasons. See our Shipping Policy for details.

Do you offer a discount for buying more than one item?

Yes. When you buy 2 or more items (for example, two sets of grips, or grips plus a matching screw set), you automatically save 20%. The discount is applied at checkout – no code needed.

Do you ship worldwide?

Yes, we ship worldwide for free. Please check your local laws before ordering (see below).

Customs, Taxes & Legal

Will I have to pay customs duties or import taxes?

USA: No. All US orders ship DDP (Delivered Duty Paid) – duties and import fees are included in our prices, so there is nothing extra to pay on delivery.

Other countries: depending on your country, customs duties, VAT or import taxes may apply. These charges are the buyer's responsibility and are not included in the product price. Please check with your local customs office before ordering.

Are your grips legal in my country?

Our products are aftermarket accessories and replacement grips only. We do not sell firearms, ammunition, or serialized or controlled components. Customers are responsible for making sure that purchasing, importing and using our products complies with their local laws. Shipments refused or confiscated due to local regulations are not eligible for a refund. You must be at least 18 years old (or the legal age in your jurisdiction) to purchase.

Returns & Issues

What is your return policy?

You can request a return within 30 days of receiving your item. Items must be unused and in their original condition and packaging, with proof of purchase. Please email us at salvatorepistolgrip@gmail.com to start a return; items sent back without a return request cannot be accepted. Customers in the European Union may cancel or return their order within 14 days. See our full Refund Policy for all conditions.

My order arrived damaged or I received the wrong item. What should I do?

Please inspect your order when it arrives and contact us right away at salvatorepistolgrip@gmail.com with your order number and photos, so we can make it right.

Other Questions

Do you offer wholesale or B2B pricing?

Yes. Visit our Wholesale & B2B page for details.

How can I contact you?

Call us at +1 484 263 4815 (USA), message us on WhatsApp at +90 535 972 21 29, or email us at salvatorepistolgrip@gmail.com. You can also use our contact form.